AI support that resolves before customers ask.
Quellra ingests product telemetry, CRM, billing and docs. When a customer hits friction — a failed payment, a broken integration, an error spike — Quellra quietly fixes it and follows up. For inbound tickets, our agents resolve end-to-end with tool-use, not transcripts.
A single ticket. Five agents. Zero humans.
Quellra runs a planner → executor → verifier → writer loop on every event. Every step is logged, replayable, and gated by your approval policies. You're not configuring a chatbot — you're hiring a fleet.
Every primitive support needs, none of the bloat.
Detect a broken integration in PostHog. Roll a fix in Stripe. Email the customer. All before they notice.
200+ deep integrations. Bidirectional and idempotent.
Regression nets ship on every PR. Publish accuracy.
Approve consequential actions. Two-person rules for sensitive ones.
Replay every agent step. Trace every tool call. Audit every decision.
Long-term episodic memory per user and per organization, scoped by role-based ACLs.
Describe the outcome. Quellra writes the workflow. No drag-and-drop required.
A workspace, not a chat window.
| Status | Subject | Customer | Workflow | Time |
|---|---|---|---|---|
| resolved | Failed checkout — Stripe 402 | plinth.io | billing.recover | 3.6s |
| action | OAuth re-auth required | greylog.dev | integration.refresh | 2.1s |
| resolved | Onboarding stuck — step 4 | foundry.so | activation.nudge | 5.0s |
| queued | Refund > $500 · pending approval | quanta.app | billing.refund | — |
| resolved | Webhook timeouts on /events | lattice.io | infra.diagnose | 6.4s |
From signal to resolution, in seconds.
Connect product telemetry, CRM, billing, and docs.
Quellra ships pre-built, semantically-mapped connectors for Segment, PostHog, Stripe, HubSpot, Salesforce, Zendesk, Intercom, Slack, Notion and 200+ more. ACLs and rate limits are enforced per tenant.
Anomalies and friction events trigger an agent.
Failed payments, blocked integrations, drop-offs, error spikes, contract risk signals. Triggers can be telemetry-driven, scheduled, or conversational from Slack and email.
Planner decomposes. Retriever grounds. Executor acts.
Each agent has a single job and a sandboxed toolset. Frontier reasoning for hard cases. Distilled task models for hot paths. Self-consistency voting on consequential steps.
Tool-use across your stack — bidirectional and idempotent.
Refund a charge. Re-issue an invite. Re-run a webhook. Reset a session. Roll a flag. Quellra doesn't post links — it performs the action and writes the customer back with the outcome.
Every run feeds the next generation of your model.
Customer overrides become preference data. Successful resolutions become eval golds. Your private model improves every week — and the data stays in your tenant.
Quellra quietly closed 14,000 tickets last quarter that we didn't even know existed. It's the first AI tool that actually replaces labor instead of selling us prompts.
Quellra is not a chatbot. It's a coworker that takes action.
| Quellra | Zendesk Fin | Intercom Fin | Horizontal copilots | |
|---|---|---|---|---|
| Reads product telemetry | ● Native | ○ No | ○ No | ○ No |
| Acts in third-party systems | ● 200+ tools | Limited | Limited | ○ Manual |
| Proactive (pre-ticket) resolution | ● Yes | ○ No | ○ No | ○ No |
| Verifier model on every step | ● Yes | ○ No | ○ No | ○ No |
| Published accuracy + uptime | ● Public | ○ No | ○ No | ○ No |
| Pricing aligned to outcomes | ● Per resolve | Per seat | Per seat | Per token |
Pay for resolutions, not seats.
For self-serve teams under 100 employees getting started with one workflow.
- 1,000 resolutions / mo
- 2 integrations
- Community Slack
- Audit log (30 days)
Mid-market teams replacing 5–20 full-time support roles.
- 25,000 resolutions / mo
- Unlimited integrations
- SSO · SCIM · RBAC
- Dedicated Slack
Regulated, multi-region, fine-tuned. Forward-deployed engineering.
- Unlimited resolutions
- VPC / on-prem · BYOK
- HIPAA · FedRAMP · ISO 42001
- 99.99% SLA
Questions our customers asked before buying.
How is this different from Zendesk Fin or Intercom Fin?
+How long does implementation take?
+What happens when Quellra is unsure?
+Is my data used to train models?
+What's your security posture?
+Flip support from cost center
to retention engine.
Connect your stack. Pick a workflow. Ship in 14 days. Pay for resolutions, not seats.