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quellra.app/console · acme-saas
● live · 4 agents · 12 active runs
Inbox
All resolutions · last 24 hours
Resolved
1,284
▲ 12.4% w/w
Median handle
4.1s
▼ 18s
Approval rate
98.2%
▲ 0.6%
Cost / resolve
$0.04
▼ $0.02
Volume — last 24 hours · hourly
| Status | Subject | Customer | Workflow | Agent | Time |
|---|---|---|---|---|---|
| resolved | Failed checkout · Stripe 402 | plinth.io | billing.recover | v14 | 3.6s |
| action | OAuth re-auth required | greylog.dev | integration.refresh | v8 | 2.1s |
| resolved | Onboarding stuck · step 4 | foundry.so | activation.nudge | v6 | 5.0s |
| queued | Refund > $500 · pending approval | quanta.app | billing.refund | v4 | — |
| resolved | Webhook timeouts on /events | lattice.io | infra.diagnose | v3 | 6.4s |
| resolved | Seat not provisioned via SCIM | northwind.health | identity.repair | v2 | 2.8s |
| resolved | Customer reported missing invoice | plinth.io | billing.invoice.lookup | v9 | 1.9s |
| action | Plan change · annual → monthly | foundry.so | billing.plan.change | v5 | 3.2s |
| resolved | Slack notifications double-firing | quanta.app | infra.diagnose | v3 | 4.6s |
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